Sometimes, life happens and plans need to change, and we fully understand that! 

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While our deposit is a non-refundable payment, any event cancellation can be made up to 10 days before your event without any further fees. 

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Where possible we will always try and reschedule an event rather than cancel it - your deposit can be held to reschedule an event to any time within 12 months of the original event.

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Weather takes a turn? We will coordinate with you to discuss options and decide if the weather is unsafe to go ahead - if this happens, we will happily reschedule to another day, or discuss refund options. 

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Our Cancellation Policy:

- Cancelling an event 72 hours or less; LaserTag 2U will NOT refund your event fees.

- Cancelling an event between 72 hours  - 10 days, LaserTag 2U will refund you 50% of the event fees. (Not including the deposit).

- Cancelling an event 10 + days, LaserTag 2U will refund your event fees. (Not including the deposit).

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